Shipping policy

All orders are shipped via USPS or UPS. Processing times may vary for certain items. Processing time is 3-7 business days for bundles and haircare items. Custom orders such as I-tip, K-tip, F-tip and Tape ins are all custom orders, and need 7-14 business days to process before shipping. After Processing Shipping is 1-4 business days to get to you once it leaves our facility. Email with tracking information will be sent to the email on file for the order. Updates are available 24 hours after tracking information is received.

Please keep in mind that during holidays, sales and extreme weather these times may be delayed. We will keep you informed. We do not process orders on the weekends or holidays.

Noire Hair RX is not responsible for any lost, delayed , or stolen items once it leaves our facility. If your package is lost or stolen you must file a claim with USPS or UPS all packages are insured.

If we ship your item with the address you left on file and it is returned to us for any reason you are responsible for the fee to reship, or a store credit will be issued for a future order with the correct address.  

*By completing your order you are accepting these terms and conditions